We could easily have appealed it and easily gone through the extent of trying to argue for it, but it's just costly to do.
Both entities, Saint Francis and Methodist, decided that it was just time to discontinue the case. It was an opportunistic [deal]. It wasn't like we were out there, scouting for something to do. We are committed to Memphis. We're determined to make sure that we continue to provide our services to this community, as we've done over the last years, and will continue to do so.
Can you talk a bit about what you learned from that? As a leader, you take responsibility and ownership of whatever happens under your watch. And, that was precisely what we did. We used that to assess our policies [and] brought in an external company to help us assess our policies to let us know what we can do, and how we can do even better.
Because our whole take on it is: We can be better than this. And as a result of that, we came up with a number of policies. We immediately not only stopped the collections, but also addressed the issues that were raised. But, at the same time, we felt like we are in a community that has a very high poverty rate. How can we be a part of the solution? So, for being part of the solution, we made a decision that we're going to increase our minimum wage, and we're going to increase it over time.
But, from my perspective, the minimum wage is more transactional than anything else. I knew we [could] do that. And that, to me, is a path to create lasting career opportunities and jobs, for people to truly grow, make more money, and not just depend on a minimum wage.
For example, if someone that works in housekeeping today decides that they want to be an operating room OR tech, they can go online today and the MAAP program would show them exactly what they need to do the next day in order to get there. And, [it] is paid for by us. We're the second largest [private] employer in the community. With that in mind, we know we have a role to play, in the poverty area, in [the] career development area, in working with minority vendors, and women-owned businesses to be able to get contracts.
I challenge anyone that can beat that. Looking ahead to later this year and into , what are your goals going forward for Methodist post-pandemic? When the pandemic hit, we held off on some of our capital projects. But we've now resumed most, if not all of it. Click here to update or install a different browser. For the year prior, he served as COO of Methodist. Ugwueke previously served as senior vice president for Methodist North and South Hospitals, which he began in June Michael's leadership of two hospitals allowed a more rapid transfer of best practices and an increase in system-wide standardization.
You are using an out of date browser that our site does not support. Please, update your browser for a faster browsing experience, better security, and to experience the web's latest features. Click here to update or install a different browser. This team includes leadership for the entire system, operational leaders for each hospital or facility and corporate leaders.
The system leadership team charts the course for the entire organization, while our operational leadership team carries out our mission at each hospital or facility.
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